Frequently Asked Questions

Everything you need to know about Haus Labs by Lady Gaga.

Are Haus Labs products vegan and cruelty-free?

Yes, we are 100% vegan and cruelty-free. We are committed to using clean, high-performance ingredients that are never tested on animals.

How can I find my perfect foundation shade?

You can use our online Shade Finder tool or consult our digital shade matching guide to find the perfect Triclone Skin Tech Foundation match for your undertone.

What is your return policy?

We offer a 60-day return policy for all products purchased through our website. If you are not completely satisfied, you can return your item for a full refund.

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

What does 'Clean at Haus' mean?

Clean at Haus means our products are formulated without over 2,700 questionable ingredients, prioritizing safety, sustainability, and high-tech performance.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's progress.